We're coming up on the one-year anniversary of an Arizona Court of Appeals decision that held it's bad faith in workers' compensation if a claims adjuster denies a claim without first conducting even a basic investigation. In Tapia v. Indus. Comm'n, 245 Ariz. 258 (App. 2018), the Banner University Medical Center claims adjuster, who denied the injured workers' claim, failed to conduct the insurance-industry standard three-point investigation - that's an unreasonable denial of a claim, said the court of appeals in a published decision. Attorney Laura Clymer litigated the underlying compensability issue in the Tapia case, as well as the administrative bad faith claim at the Industrial Commission.
Workers' compensation insurance claims adjusters are heading to Scottsdale for the annual Industrial Commission of Arizona Claims Seminar this Thursday and Friday.