Launched in May 2019, the new “ICA Community” online portal is not working as promised — for injured workers, defendant insurance carriers, and even for the Industrial Commission’s own employees. It begs the question: What will Industrial Commissioners Dale Schultz, Joseph Hennelly Jr., Scott LeMarr, and Steven Krenzel do about it? If anything? So far, here’s what we’ve seen just … Continue reading Expect more delays from an ICA saddled with makeshift management system